RelQ Software Company Limited Interview Question
Testing / Quality AssurancesBug severity:
Sev. 1: Catastrophic.
The system is breaking. The existence of the system is in question.
Ex: installation failing
Sev. 2: Feature blockage.
A promised feature is not working at all.
Ex: The save contact feature not working as above.
Sev. 3: Use case failure
Feature working but a major use case failing
Ex: Save contacts working but cannot store names beginning with Z.
Sev. 4:
Not exhaustive coverage of use cases (less severe than sev. 3)
Ex: Save contacts working fine but not displaying error messages when the name field is left empty.
Sev. 5:
Cosmetic
Ex: Background is not according the the UE standards.
Sev. 6:
Enahncement
Ex: Save email address also in addition to the phone number in every contact.
According to the aforementioned definitions, the bug mentioned in the question looks to be a Sev. 2.
Priority depends on the time and resource constraints and other bugs that the team is supposed to handle.
Priority will also depend on how critical the feature is from the marketing, user experience and product impact, product impression perspective.
Priority will also depend on whether the bug is blocking the test team from further testing.
Sev = 1
Pri = 1
As this is related to the major functionality of the phone, Person will not be able to contact the right person. So acting as a showstopper plus creating new problems as number is going to someone else.
Think of SMS, if you are sending to you frnd about yout gf and it actually reaches your gf :P :P
A BA / User defines priority depending upon importance of the defect and a developer defines severity depending upon complexity of the defect. Asking tester to set it is wrong practice. Anyway, if a tester has to set it then the defect is..
High priority: As my domain knowledge as a tester suggests me that the feature is verify important.
Low Severity: As the issue is with a variable in the code or a the query that inserts data which is not complex and won't take much time to fix
The severity should be very high
- Anonymous July 28, 2012and priority too should be very high (ship stopper)
because this is the major use case of any mobile number. and all customers wil face it